Mission Statement

PMA's mission is to provide our clients outstanding professional services in all areas of program and project management.  We strive to be a growing, viable business entity, a preferred employer, and a nationally recognized leader in our field.

Corporate Philosophy

The following statements embody the corporate philosophy of PMA, Inc.

Client Service

No company succeeds if it does not serve its clients well.  Our primary goal is customer service.  PMA employees work closely with their customers, both outside PMA as well as internally with each other, to ensure that tasks are performed efficiently and effectively and that clients are totally and completely satisfied with the products and services they receive.

Performance Excellence

PMA employees strive for excellence in the performance of their jobs.  It is expected  that each employee brings a sense of commitment to PMA and to the clients he/she serves.  Each employee takes personal responsibility for successful completion of each project or assignment.

PMA believes outstanding performance should be recognized and rewarded.  Employees who have exhibited sustained excellence in the  performance of their responsibilities are appropriately recognized.

Concern for People

PMA considers its employees to be its most important resource.  Employees' satisfaction in the work place is essential to our combined success.  It is therefore our goal to help each employee grow and develop to his/her full capacity.  We actively encourage our supervisors to be sensitive to the goals, needs, and concerns of the employees who work for them.

Open and Free Communication

It is PMA's goal to develop and foster a positive atmosphere in the work place.  Employee are encouraged to be open and free in their communications and to be respectful of others' opinions.  PMA wants its employees to feel comfortable about discussing with their immediate supervisors issues important to internal PMA operations, external relations with clients, or any personal concerns.  All concerns should be discussed with those involved in a frank and open yet confidential manner to promote trust among those concerned.  Office politics have no place at PMA.

Ethical and Moral Responsibility

PMA is ethically and morally responsible as a company to its clients, its employees, and to the community in which it operates.  PMA and its employees strive to be scrupulously honest in all their dealings.